All over Asia we’re lured (indeed, seduced!) by the architectural assets from bygone days. The Citroen cars. The age-mottled walls of centurys-old temples. And, not the least of which, the grand architectural flourishes of societies that have come and gone. In Hanoi, no building perhaps is the object of so much adulation, and so much yearning for the past, as the Sofitel Legend Metropole Hanoi. The hotel’s immaculate white facade … Read More
When Franck LaFourcade returned to the Metropole late last year, it was deja vu all over again for some members of the Metropole staff. Why? Because Franck was the GM of the Metropole from 2000 to 2005. In this interview, conducted shortly after his return, he talks about leaving in 2005, his plans for tomorrow, and a whole bunch of things in between. Read More
As the Sofitel Legend Metropole Hanoi celebrates the season, and its rising stature as one of the world’s most singular hospitality experiences, the hotel is also celebrating the return of Franck LaFourcade as its new general manager.
General manager of the hotel from 2000 to 2005, Franck has come back to the hotel after nearly nine years in China, managing Sofitel properties in Shanghai as a general manager and as an area general manager.
The hotel he has inherited from the previous general manager, Kai Speth, is good deal larger than the hotel he left in 2005, with 364 rooms in 2013 to the 232 rooms available in 2005.
Moreover, the hotel has emboldened its standing on the world stage as Sofitel’s first Legend hotel, and with a series of deft moves that have won kudos for the hotel as it’s embraced its wartime heritage, upgraded Hanoi’s culinary appeal with Angelina, and re-envisioned and relaunched the Bamboo Bar, one of Hanoi’s most posh watering holes. Read more
In the hotel industry, you’ll sometimes hear people say this about awards programs. “Awards? We don’t care much about awards. We care about service. And great food. About rooms that surprise, baths that wow, and guests who keep coming back because they feel as if this hotel is a home away from home.” But here’s a dirty little secret: Hoteliers do care about awards. A lot. Why? Because nothing substantiates … Read More
When the motorbikes all pull over, the raincoats come out and vendors turn in, you know it’s raining in Hanoi. Famous for its organized chaos, the 1000-year-old city shows a different side during a downpour; roads and sidewalks empty half their contents, Hoan Kiem and West Lake lie dappled in droplets, and ancient walls and waterstains become saturated in colour. Hanoi’s character is inseparable from its weather, but for travellers … Read More